My K750 has frozen up!

[micol]

I've had my K750i for about a week now. It's truly a fantastic phone with a superb camera. I have had a couple of problems though. The phone simply freezes on the standby screen (grey screen with just the time showing). This has happened about 3-4 times and completely randomly. The only way to get the thing working again is to remove/replace the battery. I think i'm going to have to get a replacement although it has not happended for a few days now. I use my phone as an alarm clock in the morning but can't use my K750i as I just don't trust it at the moment!

Anyone else had any similar problems?

[Elaine]

I've heard other people (on Dutch sites) talk about it. Guess some software bug?? Looks like it happens a lot! (3-4 times in ONE week??) Hope I didn't made a mistake buying this phone so soon... :(

[jaybro187]

yeah i heard this tho i just got mine today. what is everyones manufacturers date on them cos i heard them talkin bout this alot?
mines 05w20
u can find this on the sticker where the battery goes may need good light tho to see it.

Jay

[gr8j]

This has happened to me right from the day I bought the phone, last week. I wonder whats the problem
jAy

[Elaine]

Maybe we should all report it to SE, so they can come up with a solution (new firmware if possible)?

[SToRM]

I've read something about new firmware being released at the end of next week...

[PhoenixBurn]

For those of you who have been around here long enough..
Do you remember the S700i bugs? The first firmware had alot of bugs that are now fixed. Be aware of new updates and they should fix up the bugs :)

[toots66]

My K750i locked up a few times, then died completely during a call. Removing the battery did not help. I could not get it to do anything, and I'd only had it 34 hours! I had to get a replacement, which has been OK - no problems at all.

[lee_w_clark]

Yep same here, what a pain, although a friends phone does not have this problem, does anyone have visability of a fix?

[jaybro187]

can someone here pls check when their phone was made, ive yet to have this happen, i want to see if this problem is related to when it was made. mine was made 05w20 u can find this on the sticker in the phone where the battery slides in, its small but keep lookin and u will see it

Jay

[micol]

mine says 05w19.

Mine now freezes at least once or twice a day. Definately need a new phone now, unless there is a firmware update?

[micol]

my phone just froze up again! Now I have a new problem though. When I re-started my phone it said "inactive sim". hopefully this is temporary & a signal fault! I'm off to bed now so hopefully it'll be alright in the morning. Shame. I had no problems at all with my T610. : dnt know

[Hockert]

I have thesame problem, but only when its in my locker at work. I think i freezes when it doesn't have any reception.

[jaybro187]

hockert can u do the check for when it was made, im guessin this prob is with those with 05w19 as mine is 05w20 and mine is perfect no one prob to moan about.

Jay

[Hockert]

Where can I see that?

[jaybro187]

"u can find this on the sticker in the phone where the battery slides in, its small but keep lookin and u will see it"

Jay

[micol]

Any news on this firmware update??

My phone is on contract with Orange and they are pretty useless when it comes to sorting out these kind of problems. I'd rather sort it out myself if it's just a firmware update required.

PS. My sim problem was totally unconnected to the freezing up problem. It was another cock-up by Orange.

[jaybro187]

nope but if u do the check to see when its made that will help you, it seems like all the bugs are connected to the 05w19 models

[micol]

Yep. Mine is the 05w19

Such a common bug. I can't believe this wasn't sorted out before they released the phones!

[jaybro187]

there u go !! i really think this is related to that model. mine is the 05w20 and not had any of the probs that anyone else has, even the txt probs dont seem to be here.

Jay

[Hockert]

I got 05w18. It has started to freeze all the time. Go back and get a new one or wait for a new firmware?

[jaybro187]

up to u, personally id change it cos u dont know if the firmware is related to the bugs, make sure u get 05w20 +, only way to be sure, unless of course anyone knows if any errors are occurin on this version? mine aint so....

Jay

[Hockert]

Ok, we'll see what they say tomorrow. Hopefully I get a new one without getting to wait for some weeks too :)

[air-master]

can someone here pls check when their phone was made, ive yet to have this happen, i want to see if this problem is related to when it was made. mine was made 05w20 u can find this on the sticker in the phone where the battery slides in, its small but keep lookin and u will see it

Jay


Mine is from "05W21, 2834/33" and it is still charging for the first time, with its 1Gb memorystickDuo installed.
I hope it wont BUG me

[Megalo]

My phone is made 05W18 and my phone have no bugs.

[jaybro187]

hmmm megalo u seem lucky or throws my theory out the window, maybe its the firmware thats on older models hey i dont know, just keep us all informed if anything alters or if u hear why these bugs are around

Cheers Jay

[richardt]

hockert can u do the check for when it was made, im guessin this prob is with those with 05w19 as mine is 05w20 and mine is perfect no one prob to moan about.

Jay

Mine is the 05w20 and has no problems at all apart from the fact that i can't get it to send txt delivery reports!! annoying but not the end of the world.

My Mrs though had the same phone at the same time as me and hers is locking up ALL the time (twice a day sometimes!!) have sent it back to o2 who are gonna replace it for us, but they have stopped selling for the time being, and reckon that SE are going to issue a statement about the problem in the next few days!

[jaybro187]

ok to answer to your probs, is ya ladys same as yours i.e 05w20? or is it lower and also im assuming you are on 02? 02 doesnt support delivery reports yet the phone does, if u was to put a orange sim in it u will get them, its down to the service provider and not always the phones.

Jay

p.s. they is a way u can get delivery reports via 02, u have to place a certain code in front of all ya txt messages, if u search the board you mite find it on here somewhere

[air-master]

! B U G R E P O R T !

-my phone "reboots" to stay in terms everybody knows (shuts down, powers up again -bypassing the PINCODE, and silent too) seen it happen once, while fideling with the main menu.

AARghhh, this happened on my "old" k700i very offen
-so i pissed on i and that killed it for good, not by intention

[richardt]

ok to answer to your probs, is ya ladys same as yours i.e 05w20? or is it lower and also im assuming you are on 02? 02 doesnt support delivery reports yet the phone does, if u was to put a orange sim in it u will get them, its down to the service provider and not always the phones.

Jay

p.s. they is a way u can get delivery reports via 02, u have to place a certain code in front of all ya txt messages, if u search the board you mite find it on here somewhere

thanks for the O2 delivery report info!!! Wifes phone was sent away b4 i found this thread, but we received the new one this morning and it the 05w20. So with any luck it'll be ok.... If not i get anouther ear bashing of her!! LOL

thanks again

[jaybro187]

yeah thats the same version as mine and ive yet to have any probs so hopefully u should be ok

Jay

[007kyleb]

Mine is on o2 and my phone is an 05W20 yet the battery is 05W19

Mine freezes too. Could someone check their battery? maybe its some connection to the battery.

[micol]

I've got a replacement phone winging it's way to me today. Should be here by lunchtime so hopefully everything will be OK!

I've just had a look at my battery & it says 05W16! My phone says 05W19. So it could be the phone or it could be the battery. Who knows?

I'll let you all know if I have any problems with my new phone (fingers crossed).

[jaybro187]

ive checked and course my phone is 05w20 but my battery is 05w17 so im not sure if the battery is related, if those who got probs maybe see if u can get hold of a diff battery like swap it for a day wit ya mate then see if they get any probs and see if u still get the probs, this mite then rule out the battery as the cause of these faults.

Jay

p.s new firmware is up, but im not touchin it cos my phone is all good, those whos aint may wanna go get it.

[superleeds28]

could you please give me the link to the new firmware!

Thanks

[PhoenixBurn]

http://myforum.lasyk.net/showthread.php?t=17471

[micol]

Well, my replacement phone just turned up after cock-ups yesterday. The only problem is that the date on the phone is 05W19 the same as my faulty phone!!
The battery is 05W17 older than my old battery!

Oh well, I suppose this will see if the date theory really is the reason for freezing phones (although it could be the battery?)

If my new phone still freezes, I'm gonna try the firmware update!

[superleeds28]

yeh i wud..

[pe2.no]

Yes, this phone is very good indeed. I have expierienced the same problem and my supplier have told me that new firmware are coming very soon. A close friend of mine is working at Ericsson as an engineer and he has had this phone for testing for about 3 mnths. He has not the problem, but he can't upgrade mine, but he convince me that this is a minor problem to bee solved.

[micol]

Well so far so good. I've had my new phone for about 24 hours and it as not frozen up yet! (touch wood).

I checked the firmware and it is "R1A044". I'm not sure if this is the new firmware or not. Perhaps someone could let me know? If it is the old firmware then the manufacture date theory is well and truly out the window.

Cheers.

[007kyleb]

how do you check firmware?

[Elaine]

To check your firmware: >*<<*<* then go to Software info.
Finally got mine! It hasn't frozen (yet?); made 05w21, firmware R1A044

EDIT: hmmm i've got to change my sig...

[007kyleb]

sorry elaine but i cant understand ur instructions. how do i get > or < to appear on my fone?

[Taco Flavored Kisses]

sorry elaine but i cant understand ur instructions. how do i get > or < to appear on my fone?

Using the little joystick. < for left, > for right, and so on..

[Elaine]

007kyleb; hope it worked. You cannot actually SEE the arrows, you'll just have to do it; they won't appear

[007kyleb]

ahh yes thanks

turns out i hve got firmware R1A044

its not been freezin for the past couple of days though, which is good news.

[micol]

Great news!

My phone has been working now without any problems whatsoever for over a week! It must have been a bug with the early release phones.

The other good news is that when Orange replaced my phone, I kept the memory card and the USB charger! Orange have not said anything so now I have 2 of each!! (So I should after all the trouble I had with my first phone!).

[teodysalivia]

got my phone 7 days ago..NOT FREEZING in idle mode....

my battery is 05w17 while my phone is 05w22....

im using R1A firmware....

but when im using my mp3 player and take some shots simultaneously and browsing on it...it sometimes hangs up...

is this normal since too much data/command is being requested for the phone to perform? like in pc?

or is this a BUG?

thanks...

[LifeIsALoop]

bug... Does not happen to me.. I have R1L

[Mr.ASAP]

well i am able to minimize a aeromission 3D game and browse the pictures and the phone does not hang .......have 25MB internal memory left ........


perhaps the lack of internal memory/RAM slows your phone down , also K750i does not have a processor , but it having a very fast speed (changing themes) is great when compared to the T630 (k750i - <10secs , T630 < 2mins :p :p :p)

FW : R1J

i'll try using mediaplayer and browsing pictures at the same time :)


Have A niCe daY :)